{"id":20471,"date":"2025-11-17T11:51:23","date_gmt":"2025-11-17T06:21:23","guid":{"rendered":"https:\/\/vajiramandravi.com\/current-affairs\/?p=20471"},"modified":"2025-11-17T16:08:32","modified_gmt":"2025-11-17T10:38:32","slug":"e-jagriti","status":"publish","type":"post","link":"https:\/\/vajiramandravi.com\/current-affairs\/e-jagriti\/","title":{"rendered":"e-Jagriti Platform"},"content":{"rendered":"<h2><b>e-Jagriti Platform Latest News<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The e-Jagriti Platform has emerged as a transformative digital grievance redressal system, registering over two lakh users since its launch on January 1, 2025.\u00a0<\/span><\/p>\n<h2><b>About e-Jagriti Platform<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The e-Jagriti is a flagship initiative by the <\/span><b>Department of Consumer Affairs, Ministry of Consumer Affairs, Food &amp; Public Distribution.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It is aimed at strengthening the <\/span><b>consumer dispute redressal system<\/b><span style=\"font-weight: 400;\"> across the country.<\/span><\/li>\n<\/ul>\n<h2><b>Features of e-Jagriti Platform<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Global Accessibility:<\/b><span style=\"font-weight: 400;\"> NRIs and citizens can file and manage cases from any location, with secure end-to-end encryption and role-based permissions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Inclusivity: <\/b><span style=\"font-weight: 400;\">Features like multilingual interfaces and accessibility tools make it user-friendly for diverse demographics.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Integrated Platforms:<\/b><span style=\"font-weight: 400;\"> It integrates legacy systems like <\/span><b>Online Case Monitoring System<\/b><span style=\"font-weight: 400;\"> (OCMS), E-Daakhil, NCDRC Case Monitoring System, CONFONET OCMS, e-Daakhil, NCDRC CMS and CONFONET into a single, seamless interface.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI-Powered smart search:<\/b><span style=\"font-weight: 400;\"> It has case filing, online fee payment, case monitoring modules for seamless disposal of cases by all the Commissions, has Smart search facility on archived consumer complaints \/ cases \/ judgements <\/span><b>using AI technology for metadata and keyword creation<\/b><span style=\"font-weight: 400;\">, and Voice-to-text conversion of judgements, case history and other details using AI \/ ML technology.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It enables consumers to file complaints, track case statuses, and <\/span><b>access judgments online.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The platform plays a vital role in <\/span><b>digitizing consumer commissions<\/b><span style=\"font-weight: 400;\"> and empowering citizens by providing easy access to legal remedies.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It provides simple, fast and a more cost-effective consumer disputes redressal software solution at all levels.<\/span><\/li>\n<\/ul>\n<p><b>Source: <\/b><strong><a href=\"https:\/\/www.pib.gov.in\/PressReleasePage.aspx?PRID=2190535\" target=\"_blank\" rel=\"nofollow noopener\">PIB<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>e-Jagriti Platform is a flagship initiative by the Department of Consumer Affairs, Ministry of Consumer Affairs, Food &#038; Public Distribution. Read more about e-Jagriti Platform, Objectives, Features, Ministry, Latest News.<\/p>\n","protected":false},"author":5,"featured_media":60018,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[2256,21,22,23],"class_list":{"0":"post-20471","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-upsc-prelims-current-affairs","8":"tag-e-jagriti-platform","9":"tag-prelims-pointers","10":"tag-upsc-current-affairs","11":"tag-upsc-prelims-current-affairs","12":"no-featured-image-padding"},"acf":[],"_links":{"self":[{"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/posts\/20471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/comments?post=20471"}],"version-history":[{"count":0,"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/posts\/20471\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/media\/60018"}],"wp:attachment":[{"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/media?parent=20471"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/categories?post=20471"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vajiramandravi.com\/current-affairs\/wp-json\/wp\/v2\/tags?post=20471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}