AI Chatbot for PM-KISAN Scheme

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AI Chatbot for PM-KISAN Scheme Blog Image


Recently, the Union Ministry of Agriculture & Farmers Welfare, Government of India launched AI Chatbot for the Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) Scheme at New Delhi.

About AI Chatbot for PM-KISAN Scheme:

  • It acts as a comprehensive guide for the beneficiaries, providing them with timely and accurate responses to their queries related to the scheme. 
  • This is the first AI Chatbot integrated with a major flagship scheme of the Union government.
  • It has been developed and improved with the support of EKstep foundation and Bhashini
  • The introduction of the AI chatbot in the PM-KISAN grievance management system is aimed at empowering farmers with a user-friendly and accessible platform.
  • In its first phase of development, the AI chatbot will assist farmers in seeking information related to their application status, payment details, ineligibility status, and other scheme-related updates. 
  • The AI Chatbot, accessible through the PM KISAN mobile app, is integrated with Bhashini, which offers multilingual support, catering to the linguistic and regional diversity of the PM KISAN beneficiaries.
  • This integration of advanced technology will not only enhance transparency but will also empower farmers to make informed decisions.
  • Currently, the Chatbot is available in English,Hindi,Bengali, Odia, and Tamil.


Key facts about PM-KISAN Scheme

  • It is a central sector scheme launched in February 2019 to support the financial needs of land-holding farmers in India.
  • The scheme offers an annual financial benefit of Rs 6,000/- in three equal installments to eligible farmers’ families through Direct Benefit Transfer (DBT) mode.
  • The Government of India has also developed a mobile app with the feature of face authentication-based e-KYC.
  • This app is the first mobile app that uses face authentication-based e-KYC feature in any benefit scheme of the Government. 


Q1) What is an AI chatbot?

AI chatbot is a computer program or application that uses artificial intelligence and natural language processing to simulate human-like conversations with users. These chatbots are designed to understand and respond to user queries, provide information, offer assistance

Source: Union Minister of State for Agriculture and Farmers Welfare, Shri Kailash Choudhary, Launches AI Chatbot for PM-KISAN Scheme today