Right to Repair Portal

1 min read
Right to Repair Portal Blog Image


Recently, the Central government of India asked the automobile companies to join the unified Right to Repair Portal India.

About Right to Repair Portal: 

  • It aims to provide consumers with access to repair information for their products and reduce e-waste.
  • It was launched by the Union Ministry of Consumer Affairs (MCA) on National Consumer Rights Day 2022.
  • Features
    • It provides information about the circular economy, which is the new economic model that focuses on repairing and reusing products, as opposed to throwing them away. 
    • The portal brings together information from different sectors, including automobiles, consumer durables, mobile and electronics, and farming equipment.
    • All public information related to products, services, warranties, terms, and conditions, etc. will also be easily accessible through this portal.
    • It gives consumers access to affordable repair mobile phones, appliances, and other electronic devices by original equipment manufacturers (OEMs) or third-party repairs.
    • The aim is to offer a cheaper alternative to expensive replacements to customers, instead of buying new products altogether.
    • The portal will carry information for enabling consumers to self-repair, knowing about authorized repairers, and promoting third party repairers. 
    • It will also benefit small repair shops, as a list of authorised third-party repairs will be provided.
    • It also allows consumers to submit feedback and suggestions on products and services.

Q1: What is the Central Consumer Protection Authority?

Central Consumer Protection Authority is a regulatory body established in 2020 based on the provisions of the Consumer Protection Act, 2019. It aims to promote, protect and enforce the rights of consumers as a class.

Source: Govt asks automobile companies to onboard on right to repair portal