RailOne App

RailOne App Latest News

The Union Railway Minister recently launched a new app, RailOne, in New Delhi.

About RailOne App

• It is a new super app designed to serve as a one-stop platform for all railway-related queries and passenger needs. 
• The app has been conceived by the Railways’ public sector undertaking (PSU), the Centre for Railway Information Systems (CRIS). 
• RailOne is designed to bring every railway service—ticket booking, real-time tracking, food ordering, PNR status, refunds, porter booking, and last-mile taxi—into one seamless, user-friendly platform. 
• It eliminates the need for multiple apps by integrating functionalities from IRCTC Rail Connect, UTSonMobile, Rail Madad, NTES, and Food on Track.
• Reserved tickets will continue to be offered on IRCTC. The RailOne app has also been authorised by IRCTC, just like many other commercial apps who have partnered with IRCTC.

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Key Features of RailOne App

• Book reserved and unreserved tickets: Easily plan journeys and book tickets using the “Plan My Journey” tool with support for multiple classes and quotas.
• My Bookings: Check your entire booking history—both reserved and unreserved—with filtering options for duration and type.
• Live train tracking and PNR updates: Get real-time updates on train status, platform numbers, and expected delays.
• Coach Position Finder: View your coach location on the platform to ease boarding.
• Food ordering on the go: Order meals from partner vendors directly from your seat.
• Rail Madad integration: Lodge complaints or share feedback directly with Indian Railways and track resolution status.
• Refund management: Initiate and track refunds for canceled or missed trains through a simplified interface.
• Multilingual support: Use the app in multiple Indian languages for easier access across regions.
• Single sign-on: Users can log in using their IRCTC or UTS credentials without remembering multiple passwords.
• Secure R-Wallet payments: Pay securely using Indian Railways’ own digital wallet with biometric or mPIN authentication.

Source: TH