National Consumer Disputes Redressal Commission, Mandate

National Consumer Dispute Redressal Commission Latest News

Recently, the Supreme Court expressed concern over the pending cases in the National Consumer Dispute Redressal Commission and asked the Centre to consider setting up regional and circuit benches to clear the backlog.

About National Consumer Dispute Redressal Commission

• It is a quasi-judicial commission set up in 1988 under the Consumer Protection Act of 1986.
• Mandate: To provide inexpensive, speedy, and summary redressal of consumer disputes.
• The Commission is headed by a sitting or a retired Judge of the Supreme Court of India or a sitting or a retired Chief Justice of an Hon’ble High Court.
• Jurisdiction: It shall have jurisdiction to entertain a complaint valued more than two crore and also have appellate and revisional jurisdiction from the orders of State Commissions or the District fora as the case may be.
• The provisions of this act cover ‘goods’ as well as ‘services’.
• Appeal: Any person aggrieved by an order of NCDRC, may prefer an appeal against such an order to SC within a period of 30 days.
• Its head office is located in New Delhi.
• A complaint may be filed by the following:
  • A consumer
  • Any voluntary consumer association registered under the Companies Act 1956
  • The Central Government or any State Government
  • One or more consumers where there are numerous consumers.

Source: HT

‹ ›