Rajmargyatra Application

Rajmargyatra Application Latest News

The National Highways Authority of India (NHAI) recently introduced a ‘Toll Plaza Feedback’ feature on the Rajmargyatra mobile app, enabling National Highway users to rate their toll plaza experience, report concerns, and suggest improvements.

About Rajmargyatra Application

• It is a citizen-centric unified mobile application developed by the National Highways Authority of India (NHAI). 
• This user-friendly app empowers travelers with comprehensive information on Indian National Highways while also offering an efficient complaint redressal system. 
• The app is currently available in  English, Hindi, and over 13 other regional languages.

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Rajmargyatra Application Key Features

• Comprehensive Highway Information: 
  • ‘Rajmargyatra’ serves as a one-stop repository of essential information for National Highway users. 
  • Get real-time weather conditions, timely broadcast notifications, and access to details about nearby toll plazas, petrol pumps, hospitals, hotels, and other essential services that ensure a seamless and safe journey on National Highways.
• Revamped Route Planner (EnRoute): 
  • Plan your journey and see all tolls on your route—including National, State, and private plazas. 
  • Get precise cost estimates and instantly see how much you save with the Annual Pass.
• Hassle-Free Complaint Redressal: 
  • The app comes equipped with an inbuilt complaint redressal and escalation mechanism. 
  • Users can easily report highway-related issues, attaching geo-tagged videos or photos for better clarity. 
  • The registered complaints will be handled in a time-bound manner, with system-generated escalations to higher authorities in case of any delays. 
  • Users can also track the status of their grievances for complete transparency.
• Seamless FASTag Services: ‘Rajmargyatra’ integrates its services with various bank portals, making it convenient for users to recharge their FASTags, avail monthly passes, and access other FASTag-related banking services – all within a single platform.
• Over-speeding notifications and voice assistance to encourage responsible and safe driving behavior.
• Annual Pass Management: 
  • Your complete portal to buy, view, and renew the Annual Pass. 
  • Track your remaining toll trips and validity with a clean, simple dashboard. 
  • Find out all eligible toll plazas from NHAI’s official app.
• Report & Track Issues: Lodge and track complaints about road conditions, toll operations, or facilities.
• 24×7 Emergency Support: Get immediate assistance by calling the 1033 National Highway Helpline directly from the app.
• Toll Plaza Feedback: Enables National Highway users to rate their toll plaza experience, report concerns and suggest improvements.

News: DDN