RailOne App Latest News
The Union Railway Minister recently launched a new app, RailOne, in New Delhi.
About RailOne App
- It is a new super app designed to serve as a one-stop platform for all railway-related queries and passenger needs.
- The app has been conceived by the Railways’ public sector undertaking (PSU), the Centre for Railway Information Systems (CRIS).
- RailOne is designed to bring every railway service—ticket booking, real-time tracking, food ordering, PNR status, refunds, porter booking, and last-mile taxi—into one seamless, user-friendly platform.
- It eliminates the need for multiple apps by integrating functionalities from IRCTC Rail Connect, UTSonMobile, Rail Madad, NTES, and Food on Track.
- Reserved tickets will continue to be offered on IRCTC. The RailOne app has also been authorised by IRCTC, just like many other commercial apps who have partnered with IRCTC.
Key Features of RailOne App
- Book reserved and unreserved tickets: Easily plan journeys and book tickets using the “Plan My Journey” tool with support for multiple classes and quotas.
- My Bookings: Check your entire booking history—both reserved and unreserved—with filtering options for duration and type.
- Live train tracking and PNR updates: Get real-time updates on train status, platform numbers, and expected delays.
- Coach Position Finder: View your coach location on the platform to ease boarding.
- Food ordering on the go: Order meals from partner vendors directly from your seat.
- Rail Madad integration: Lodge complaints or share feedback directly with Indian Railways and track resolution status.
- Refund management: Initiate and track refunds for canceled or missed trains through a simplified interface.
- Multilingual support: Use the app in multiple Indian languages for easier access across regions.
- Single sign-on: Users can log in using their IRCTC or UTS credentials without remembering multiple passwords.
- Secure R-Wallet payments: Pay securely using Indian Railways’ own digital wallet with biometric or mPIN authentication.
Source: TH
RailOne App FAQs
Q1: Who has developed the RailOne app?
Ans: Centre for Railway Information Systems (CRIS)
Q2: What is the primary purpose of the RailOne app?
Ans: To serve as a one-stop platform for all railway-related services.
Q3: What type of language support is offered by RailOne?
Ans: Multiple Indian languages.
Q4: What is a unique payment feature of RailOne?
Ans: R-Wallet with biometric or mPIN authentication.